Guaranteed 100% Satisfaction Return Policy
We are delighted you have tried our area rugs and will graciously accept returns if you are not 100% satisfied with your selection. No restocking charges for returned rugs. You may return the rug within 15 days from the date you receive it. Your only expense will be shipping cost back to our warehouse. You must contact us prior to returning your area rug and we will provide instructions. Credit card will be refunded upon inspection of the returned rug when it is found to be in acceptable condition.
110% Guaranteed Lowest Price
We like to think that we have the lowest prices on the net. However, we will price-match plus discount the rug another 10% of the price difference from our competition's published price. Email us your links to other online prices or catalogs and/or FAX us sale ads, etc. and we will respond back quickly with a "Buy" button that will let you purchase the item with no hassle at their price less 10% of the difference.
Guaranteed 10 Day Delivery or Receive 10% Discount
PlushRugs makes every effort to insure you get your area rug as soon as possible. We have 16 stores of rug inventory and are networked with the rug mills. PlushRugs guarantees your area rug will arrive within 10 business days of your order date or we will refund 10% of the purchase price. Should your rug arrive after 10 business days please email PlushRugs the tracking number on the shipment and we will credit your charge card 10%.